Legal
Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the websites, software, dashboards, AI tools, reports, and consulting services (collectively, the “Services”) offered by Elevare Solutions (“Elevare,” “we,” “our,” “us”). By booking a diagnostic, submitting payment, creating an account, or otherwise using the Services you agree to be bound by these Terms.
1. Services
Elevare provides business turnaround consulting, forensic expense analysis, BBB reputation-repair advisory, AI-generated forecasts and recovery plans, secure client vault storage, and related digital deliverables. All Services are provided “as is” and “as available.” Elevare may modify, suspend, or discontinue any Service at any time without liability.
2. Payments
Fees for Services (including retainers, monthly subscriptions, diagnostic bookings, engagement fees, à-la-carte add-ons, ACH transfers, and card payments) are billed through Stripe or another payment processor we may designate. You authorise us and our processor to charge the payment method you provide for all applicable fees.
2A. Recurring ACH Debit Authorization
By linking a bank account and signing the Recurring ACH Debit Authorization inside your Customer Portal, you authorize Elevare Solutions LLC to initiate recurring electronic (ACH) debit entries from the account you have linked for all Services you contract with us, on the schedule and in the amounts set forth in your service agreement. This authorization remains in full force and effect until you revoke it in writing — either by revoking from your portal or by emailing kalib@elevaresolutions.me — and Elevare requires at least three (3) business days’ notice before the next scheduled debit to process a revocation. If a debit is returned by your bank for any reason (insufficient funds, closed account, invalid account, etc.), you agree that (a) Elevare may re-attempt the debit up to two additional times as permitted by NACHA rules, and (b) you remain liable for the amount owed plus any returned-item fees. You represent that you are an owner or authorized signer on the account. Elevare keeps a record of each signed authorization (name typed, date, IP address, terms version) for compliance with the E-Sign Act and NACHA rules and will provide you a copy upon request.
3. Refund Policy — All Payments Final
All payments made to Elevare are final, non-refundable, and non-transferable once processed, regardless of usage, cancellation, non-completion of any milestone, results achieved, or subsequent change in circumstances. Elevare does not issue partial, pro-rated, or courtesy refunds. By submitting payment you expressly waive any right to chargeback, reversal, or dispute except where required by applicable non-waivable law. Please contact us at kalib@elevaresolutions.me with billing questions before submitting payment.
4. Cancellation
You may cancel a recurring subscription at any time from your Customer Portal or by emailing kalib@elevaresolutions.me. Cancellation stops future billing at the end of the current paid period. To stop recurring ACH debits specifically, revoke your Recurring ACH Debit Authorization from your portal or by email — Elevare requires at least three (3) business days’ notice before the next scheduled debit. Fees already paid remain non-refundable per Section 3.
5. AI Tools & Forecasts
Our Services include AI-generated content (forecasts, recovery plans, prospect research, reputation drafts, expense analyses). AI output is provided for informational purposes only, may contain errors, and is not legal, tax, investment, or professional advice. Projected savings, BBB rating improvements, revenue forecasts, and timelines are illustrative estimates — not guarantees. You are responsible for reviewing all AI output before acting on it.
6. Client Data & Confidentiality
You retain ownership of the business data you submit. You grant Elevare a limited licence to process that data solely to deliver the Services. Sensitive banking data is collected only through Stripe Financial Connections and Stripe Identity — Elevare does not store account numbers, routing numbers, full card numbers, or Social Security numbers on its own servers. Documents uploaded to the client vault are encrypted at rest.
7. Acceptable Use
You will not: (a) upload unlawful content; (b) attempt to reverse engineer or overload the Services; (c) use the Services to defraud a third party; (d) submit another party’s data without authorisation; or (e) misrepresent your identity or the business you represent.
8. Warranty Disclaimer
THE SERVICES ARE PROVIDED “AS IS,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OPERATION OR ANY SPECIFIC RESULT.
9. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, ELEVARE’S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED THE FEES ACTUALLY PAID BY YOU FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM IN THE THREE (3) MONTHS PRECEDING THE EVENT. ELEVARE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR LOST DATA, EVEN IF ADVISED OF THE POSSIBILITY.
10. Indemnification
You agree to indemnify and hold Elevare, its founders (Kalib Whaley, John Caron), and affiliates harmless from any claim, loss, or expense arising from your use of the Services or breach of these Terms.
11. Governing Law & Disputes
These Terms are governed by the laws of the State in which Elevare Solutions is principally located, without regard to conflict-of-laws principles. Any dispute shall be resolved by binding arbitration or in the courts of that State, at Elevare’s election. You waive any right to a jury trial or class action.
12. Changes
We may update these Terms at any time by posting a revised version on this page. Your continued use of the Services after the “Updated” date above constitutes acceptance of the revised Terms.
13. Contact
Elevare Solutions
Kalib Whaley — Founder & CEO — kalib@elevaresolutions.me — (260) 200-0907
John Caron — Co-Founder & COO — john@elevaresolutions.me — (931) 802-3183
Last updated August 4, 2026. See also the Privacy Policy.